ATX Medical Supplies Privacy Policy
Effective Date: April 13, 2025
Introduction
ATX Medical Supplies (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect your information when you use our website or services. By using our services, you agree to this policy.
Information We Collect
We collect information to provide and improve our services. This includes:
* Personal Information:
* Name
* Contact details (email, phone, address)
* Payment details (credit card, billing address) – We use Stripe, Inc for payment processing and do not store full credit card information.
* Medical information (as needed for orders)
* Account login details (username, password)
* Demographic information
* Usage Information:
* How you use our website (pages visited, products viewed, searches, time spent on pages)
* IP address, browser type, device information
* Cookies and tracking technologies
* Analytics data (user flow, conversion rates)
* Payment Information:
* We use Stripe, Inc., for payment processing. Stripe is a PCI Level 1 service provider. We do not store your full credit card details.
How We Use Your Information
We use your information to:
* Process orders
* Provide customer support
* Communicate about products and services, including marketing (you can opt out)
* Improve our website and services (analytics, A/B testing, user behavior analysis)
* Personalize your experience
* Prevent fraud
* Comply with legal obligations
* Process payments via Stripe, Inc.
* Data Retention: We keep your data as long as needed for the purposes in this policy, unless the law requires longer. We delete or anonymize data when it’s no longer needed.
Sharing Your Information
We may share your information with:
* Service providers (shipping, cloud storage, IT)
* Payment processors (Stripe, Inc.)
* When required by law
* In business transfers
* With your consent
Stripe, Inc. Payment Processing
We use Stripe, Inc for payments. Their privacy policy applies to your payment information. We do not store your full credit card details.
Data Security
We take reasonable steps to protect your information, including encryption and access controls. However, no online system is completely secure.
Your Rights
You can:
* Access your information
* Correct inaccurate information
* Request deletion of your information
* Object to processing
* Request restriction of processing
* Request data portability
* Opt out of marketing.
To exercise these rights, contact us at support@atxmedicalsupply.com.
Cookies and Tracking
We use cookies to improve your experience. These include essential, analytics, and marketing cookies. You can control cookies in your browser. For more information, see our Cookie Policy: [Insert Link to Cookie Policy Here].
Children’s Privacy
Our services are not for children under 13. We do not knowingly collect their data. If we learn we have, we will delete it.
Policy Changes
We may update this policy. We will post changes here.
Contact Us
If you have questions, contact us:
ATX Medical Supplies
Email: support@atxmedicalsupply.com
Phone: 512-521-2274
California Residents (CCPA/CPRA)
If you are a California resident, you have rights under CCPA/CPRA. These include the right to know what data we collect, use, and share, to request deletion, and to opt out of sales or sharing. We do not sell your personal data as defined by the CCPA/CPRA. We do not share personal information for cross-context behavioral advertising. We do not collect sensitive personal information. We do not use automated decision making, or profiling, that effects customers. To exercise your rights, contact us at support@atxmedicalsupply.com.
